Frequently Asked Questions
How can I contact you?
If You have any questions or queries please contact Sharon or John on 01405 763071 or e mail email@example.com and we will be happy to help.
Do I Have to Order Online? Ordering over the internet with Clothes for Little People is the safest and most secure method of paying and therefore we prefer to accept orders placed online. We use Protx as our payment partner to ensure the highest levels of online payment security. We will also accept orders by telephone and you can call our Customer Services Team on 01405 763071 who will be happy to process your order.
Do I Have to Order Online?
Ordering over the internet with Clothes for Little People is the safest and most secure method of paying and therefore we prefer to accept orders placed online. We use Protx as our payment partner to ensure the highest levels of online payment security. We will also accept orders by telephone and you can call our Customer Services Team on 01405 763071 who will be happy to process your order.
Can I get a refund?
If any product you buy from us develops a fault within 30 days of delivery (normal wear and tear expected) you may return the product to us for a refund, or we will be happy to exchange it for another item. Items found to be damaged as the result of customer abuse cannot be replaced or refunded.
If you have ordered the wrong size or colour the your order will need to be returned for a refund and a new order and payment placed.
How to return your goods
Clothes For Little People is committed to providing total customer satisfaction. Any items purchased from us and returned (at the customer’s expense) within 14 days of delivery, in their original condition, together with original packaging and receipt, will be accepted for a full credit, exchange or refund.
We will only accept the return of 'wheeled' goods for refund (ie. pushchairs and prams) providing they have their original packaging and have not been used on a hard surface. Clothes for Little People reserves the right to refuse a refund if the pushchair and wheels are found to be marked in any way. This does not affect the manufacturers warranty.
If you have ordered the wrong colour or size then your order will need to be returned for a refund and a new order and payment placed.
To return goods, phone Sharon or John on 01405 763071 or email firstname.lastname@example.org and send back to:
Clothes For Little People , 26-28 Pasture Road , Goole , East Yorkshire DN14 6EZ
Clothes For Little People cannot accept responsibility for lost or misdirected returns. For your own protection, you should arrange for any goods to be returned by first class registered post or by courier.
This returns policy is in addition to your statutory rights, which will remain unaffected.
While we make every effort to prevent shipping damage, on rare occasions it may occur. For your own protection, please do not sign for the consignment without checking the original shipping carton for damage. If you have any concerns about your delivery please contact Sharon or John on 01405 763071 or email email@example.com within 24 hours.
What is the Products Warranty?
All products available for purchase via the Clothes for Little People website come with a manufacturer’s warranty of at least 6 months and conform in all material respects with all applicable UK regulations and requirements for baby and nursery equipment.
If part of a product becomes defective over time, please contact Sharon or John by email at firstname.lastname@example.org or telephone 01405 763071
We can offer Prams, Pushchairs, Car seats, Cots, beds and mattresses, Nursery furniture, Nursery equipment, Toys and gifts, Nursery décor, Buggies, Bedding, Double buggies, Tandems, travel systems, Baby monitors, Rain covers, Grobags, Taggies, Baby walkers, Activity mats, Soft toys, Travel cots, Baby carriers, Isofix, Changing units, Cribs, Swinging cribs, Moses baskets, Wicker cribs, Baths, Rocking and vibrating cradles, bouncers Parasols, Foot muffs, Changing bags, Carrycot, Moses basket, Highchairs, All available at our store in Goole, East yorkshire (Humberside). We are also stockists of Quinny, Silver Cross, Phil & Teds, Maclaren, Bebeconfort, Bebecar, Maxi Cosi, Mamas and Papas and much more.