When you place an order with CLOTHES 4 LITTLE PEOPLE we will send you an e-mail confirming receipt of your order. Your order represents an offer to CLOTHES 4 LITTLE PEOPLE to purchase a product which is accepted by us when we confirm your order by e-mail.
Subject to stock availability, we will endeavour to dispatch your order within 3-14 days of the date of confirmation of your order by us, or within a reasonable time. Delivery dates are estimates. Delivery is included in the price of orders over £49.99. Please note we are unable to deliver outside the UK .Some areas of Scotland carry a surcharge of £5 and the Highlands of Scotland carry a £10 surcharge. Please also note, some products are shipped directly from the manufacturers.
We would like to assure you that our on-line ordering process is completely secure. However if you would prefer not to order via the web then you can:
Phone us on 01405 763071/ 01405 720073 (9.00am - 5.00pm Monday- Saturday)
Fax us on 01405 763071 (Please remember to give us all your details including your phone number so we may call you back if necessary)
A large percentage of products on our website are in stock and this is updated daily. We will let you know if there is a delay in sending out your order as soon as we can. We will e-mail you with a predicted dispatch date. If this date is not to your satisfaction we will of course provide a full refund. Alternatively should you wish to proceed with the order we will update you regularly to keep you informed. .
As we are a Retailer only we have no control over the delivery schedules of our suppliers. Although every effort is made to avoid any disappointment to our customers, delays can occur from time to time.
All shortages and damages must be reported to us in writing or by e-mail within 7 working days.
CONSUMER PROTECTION (DISTANCE SELLING REGULATIONS 2000)
It is standard practice for us to offer a 7 day money back guarantee. If having received your order you are not satisfied with all or some of your items, you may return them to us for a full refund. In order for us to offer this service to you we ask that upon returning the item they are fully intact and packaged in their original packaging. Please note that any special order items are excluded from our 7 day money back guarantee.
Any order can be cancelled in writing (e-mail, fax or letter) within 7 days of receiving your order under the Distance Selling Regulations. If the order has been dispatched the total carriage costs incurred by Clothes 4 Little People will be passed on to you. These costs will include the carriage costs to deliver the item and its return cost to the store. In addition to this an administration fee of £10 will be charged to cover costs of dealing with your instructions.
Without prejudice, no refund or exchange will be given for:
(a) nappies, toiletries, bottles or other personal items;
(b) self-assembly furniture once partially or fully assembled;
(c) curtains and bedding once removed from packaging;
This does not affect your statutory rights
If you have comments about any of the Products or services supplied or provided to you please contact CLOTHES 4 LITTLE PEOPLE on: 01405 763071 or @ firstname.lastname@example.org or by writing to us at the following address:
Clothes For Little People Ltd | 26-28 Pasture Road | Goole | East Yorkshire | DN14 6EZ